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Research Article

Student Grievance Redressal Model

Dr. Chaya Ravi Jadhav1Divyanshu Saroj2Ved Gawai3Deven Sinha4

¹²³⁴ Computer Engineering, Dr. D.Y. Patil Institute of Technology, Pune, India.

Published Online: May-June 2022

Pages: 632-637

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Abstract: Grievance Redressal System is a method commonly exercised to receive and act on complaints or grievances reported by contributors of personal or public institutions, enabling proper strict actions on any issue raised by them and to get services effectively. Conventional approach for Grievance Redressal is filing complaints through letters and various complaint forms, but the new online based approach such as grievance portals make the process uncomplicated and effortless while assuring maximum results.

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